1. List the five M&S core principles.
- · Quality
- · Innovation
- · Value
- · Trust
- · service
2. Pick two M&S ads from different decades
and describe the contextual influences (social, political, technological, etc.)
upon the M&S brand at each period of time.
I think the summer
2012 ads for M&S show clear social influences on the brand. The TV ads show many products with the union flag motif,
which links to the Diamond Jubilee and London Olympics which
refreshed British pride over the summer. The ad shows a group
of people having a gathering similar to the street parties which occurred for
the Jubilee celebrations, and taking part in Sports Day style events such as
egg and spoon races, referencing the time of year and also linking back to the
Olympics. The ad also shows a tennis match being played which references
Wimbledon as well as the Olympics, again linking to the sense of British pride
as British tennis player Andy Murray became the first male British player to reach the final
of Wimbledon since 1938, and who then went on to win a gold medal at the
Olympics.
http://www.youtube.com/watch?v=Eh28zTosjd4
http://www.youtube.com/watch?v=Eh28zTosjd4
The
Autumn 2006 advertisements also show social influences on the brand, and as
with the 2012 ads, they show a sense of Britishness which links to the British
heritage of the brand. This British overtone comes from the setting of the
television ad, which is London, and may be a result of social influences of the
year such as the Queen’s 80th birthday and the release of the film The Queen. The monarchy adds to the
British identity as the Queen is globally recognised as a symbol of the
country, and this shows as a social and cultural influence in the ad. However,
the setting and tone of the ad could be a result of the political influences at
the time, including the fighting in Afghanistan which had been continuing for
some time. This political influence could have inspired the brand to show its
British roots to show or create a sense of unity within the country.
http://www.youtube.com/watch?v=CTilNYnpN1k
http://www.youtube.com/watch?v=CTilNYnpN1k
3. Describe how the 125 years of M&S ad
represents its core ideas to audiences, through art direction and copywriting.
The
Marks and Spencer ad celebrating 125 years shows the brand through the ages
since its beginning until the (then) present day, highlighting the core principles
of the brand to the audiences.
The start of the ad is set in 1888, when Marks and Spencer began as a penny bazaar on the streets of London, using visual clues such as Victorian dress and sounds such as horses’ hooves to contextualize the scene. This displays how the brand is innovative as it shows the very beginning of the brand which the audience can then compare to the present day. Innovation is emphasised as a key principle throughout the ad and seems to be the main focus, as the audience is told that from the beginning at the stall they had ‘the vision the change the lives of us ordinary Brits forever’. Through this copywriting the Marks & Spencer brand value trust is also represented through the use of the word ‘us’, which creates a sense of unity and familiarity with the brand which the audience would pick up on. This is repeated later on in the ad; ‘we girls’.
This core idea of innovation continues and is evident through the copywriting ‘they brought us a taste of the exotic’ which suggests to the audience that Marks & Spencer were the first in Britain to sell exotic products like the ones shown in that section such as avocados. The mention of the ‘curry in a hurry’ also demonstrates Marks & Spencer innovations and also assists the art direction and the copywriting of the scene (‘housewives were liberated’) as it links to the era when it was introduced, the sixties where there were more women in work so they had less time to prepare meals. This could also reference the core idea of service as the brand was providing a service which its customers needed. As the ad moves through more time periods more of Marks and Spencers’ innovative products and services are featured such as the drip drying, the tumble dry suits and sell by dates on perishables, and the innovation continues past the present day; ‘they’re changing the way we treat our planet’ which shows that the innovation is on-going.
The start of the ad is set in 1888, when Marks and Spencer began as a penny bazaar on the streets of London, using visual clues such as Victorian dress and sounds such as horses’ hooves to contextualize the scene. This displays how the brand is innovative as it shows the very beginning of the brand which the audience can then compare to the present day. Innovation is emphasised as a key principle throughout the ad and seems to be the main focus, as the audience is told that from the beginning at the stall they had ‘the vision the change the lives of us ordinary Brits forever’. Through this copywriting the Marks & Spencer brand value trust is also represented through the use of the word ‘us’, which creates a sense of unity and familiarity with the brand which the audience would pick up on. This is repeated later on in the ad; ‘we girls’.
This core idea of innovation continues and is evident through the copywriting ‘they brought us a taste of the exotic’ which suggests to the audience that Marks & Spencer were the first in Britain to sell exotic products like the ones shown in that section such as avocados. The mention of the ‘curry in a hurry’ also demonstrates Marks & Spencer innovations and also assists the art direction and the copywriting of the scene (‘housewives were liberated’) as it links to the era when it was introduced, the sixties where there were more women in work so they had less time to prepare meals. This could also reference the core idea of service as the brand was providing a service which its customers needed. As the ad moves through more time periods more of Marks and Spencers’ innovative products and services are featured such as the drip drying, the tumble dry suits and sell by dates on perishables, and the innovation continues past the present day; ‘they’re changing the way we treat our planet’ which shows that the innovation is on-going.
The core principle value is shown
in the opening section by the sign on the stall, ‘don’t ask the price, it’s a penny’, and this principle features
throughout the advertisement to the present day; ‘No-one goes further to bring you the best possible food for the fairest
possible price’. This also shows the core idea trust as it creates
the impression that Marks & Spencer is the only brand that the audience can
trust to supply them with the products, and also quality as it implies that the
brands products are the best. The message is reinforced by the images
being shown simultaneously of Fairtrade producers which gives the audience the
impression of quality, service and innovation as it shows that the brand is
keen to help other people. This also represents and reinforces the core idea of
trust as the audience would probably be keen to support Fairtrade and other
similar organisations and therefore they would feel that they relate to the
brand more which would create trust between the audience and the brand.
In
addition to the examples which the ad gives to show the core ideas, the copywriting
also adds humour to the advertisement, ‘cheeky!’
which makes the audience relate to it more and therefore creates more trust
between the brand and audience which is already highlighted as an important
value for the brand.
http://www.youtube.com/watch?v=a4V9K6KtniY
http://www.youtube.com/watch?v=a4V9K6KtniY
4. Name the classy setting for the Autumn 2007 ad
and explain why you think this location was selected and what meanings this
expresses.
The Autumn 2007 ad was set on the
Orient Express, which through many popular culture references is associated
with luxury and class. The most famous popular culture reference of the Orient
Express is ‘Murder on the Orient Express’
by Agatha Christie, which also links the brand to British culture. I think
that this location was chosen to connect these qualities relating to the Orient
Express with M&S, and to also make the brand more appealing to the target
market which is usually more mature women who will be more familiar with the
Orient Express than younger customers.
http://www.youtube.com/watch?v=rSvre5M-9ao
http://www.youtube.com/watch?v=rSvre5M-9ao
5. Describe the target audience of Your M&S
and what your view is based on.
I think that the target audience is
mainly women who are over the age of 25-30, as many of the adverts feature
mainly female models/ actresses of between those ages and older who are wearing
a range of Marks & Spencer clothes. This also suggests to me that the
campaign is targeted towards more fashion conscious women who try to dress age
appropriately, as shown by the range of ages of the models. I think that the
younger models are used to widen the appeal to a larger number of women, which
will improve M&S sales for many years as the younger women will continue to
shop there over many years.
The food ads use quite a soft male voice to narrate which also creates the impression that the campaign is targeted at women as the voice would be more appealing to women than to men. From the products shown in these ads, the target audience also seems to me to be working women who may have less time to prepare full meals all of the time.
The food ads use quite a soft male voice to narrate which also creates the impression that the campaign is targeted at women as the voice would be more appealing to women than to men. From the products shown in these ads, the target audience also seems to me to be working women who may have less time to prepare full meals all of the time.
You have given a very thorough image analysis, well done.
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